Free Delivery Within United States | Additional Donations Can Be Made During Checkout

FAQ

How do I format my CSV?

Visit godspantry.giftinggood.org and click on Customer Sign In or Create Account at the top of the page.

Once signed in, click on My Account in the top-right corner.

Select Recipients, then click Upload Recipients.

Click Sample Upload File to download a template. Replace the sample names with your recipient list.

Drag and drop your completed .CSV file onto the page or use Select a File to upload manually.


Upload Requirements

  • The file must be in .CSV format.
  • All fields are required except: Honorific, Company, Apartment/Suite, and Personal Message.
  • Personal messages are limited to 80 characters.
  • Use standard three-letter country codes (e.g., USA, CAN, GBR).


I’ve sent personalized cards through Gifting Good before. Do I have to re-enter my mailing list?

No! Simply select any card design and click Add to Cart.

Sign in when prompted, and your previous recipient list will appear automatically.

You can edit, remove, or add new recipients anytime under My Account > Recipients.


What if I forgot my password?

Click Customer Sign In, then Forgot Password.

Enter your email address to receive a one-time sign-in code.

Enter that code on the website and create a new password.


Can I schedule my cards to be mailed on a specific date?

Yes! During checkout, you can select a preferred mail date from the holiday schedule.


Holiday 2025 print deadlines

  • International orders | Order by November 6
  • Hanukkah [Dec 14, 2025] | Order by December 8
  • Christmas [Dec 25, 2025] | Order by December 8


Can I add a donation to my order?

Yes — you’ll have the option to include an additional donation during checkout to support God’s Pantry Food Bank’s hunger relief programs.


What should I do if a card wasn’t received?

If a recipient didn’t receive their card, email info@godspantry.org with your name and phone number, and the recipient’s name.

We’ll gladly send a replacement at no additional cost.


What payment methods do you accept?

We accept all major credit cards: Visa, Mastercard, American Express, Discover, and Diners Club.

Payment by check is also accepted. To maximize impact, consider covering credit card fees—your generosity helps feed more families.


Other questions?

Need help with your order or the platform? Contact us:

📞 859.288.5331

✉️ give@godspantry.org

Want to learn more about God’s Pantry Food Bank? Visit www.godspantry.org.

Need Help with Your Order?